Video Tutorials?
  • FanciadanceFanciadance
    December 2011
    Can anyone point me in the right direction to video tutorial support for the Broadside theme?
  • mikemike
    December 2011
    This is located in the "Help Section" folder. If you deleted this, you can always download the files again from ThemeForest.
  • FanciadanceFanciadance
    January 2012
    Unfortunately, the video link in the 'Help Section" doesn't seem to work.

    http://www.searchqu.com/web?src=derr&appid=107&systemid=102&q=file:///C:/Users/Craig/AppData/Local/Temp/Temp2_broadside-premium-wordpress-theme.zip/Broadside/Help%20Section/Videos.html

    Copy and past into your browser and you will see the error message I get.

    Craig
  • mikemike
    January 2012
    You need to unzip the downloaded file before accessing the help section. Try unzipping the files to your desktop before opening them up. You are probably having trouble accessing through that temp folder you are unzipping to.

  • FanciadanceFanciadance
    January 2012
    Tried that but still have the same problem. I have done an Extract All and then tried to access the videos but still get the same error message
  • mikemike
    January 2012
    You are trying to open the file from the .zip program. You need to unzip the files to a folder. Then go to that folder and open them up.

    There is no difference between unzipping this file and any others. Please see help from the unzip program you are using as you are having issues with the unzip program and not the theme.
  • FanciadanceFanciadance
    January 2012
    I am pretty sure that's what I am doing. The folder I am opening is not a zipped up version. Just a normal folder i.e. no zip shown on it. I have already unzipped the folder and when I then try and open the videos in the help section, i still get the same message.

    The folder I am trying to access is represented by an open folder icon as opposed to a zipped up folder

  • mikemike
    January 2012
    Yes go ahead and e-mail me from the contact form on the bottom right here:
    http://themeforest.net/user/ProgressionStudios

    Include answers to these questions:
    1) Have you installed the theme yet?
    2) Are you able to open any other files?
  • FanciadanceFanciadance
    January 2012
    Yes I have installed the theme and I can open some other folders but not the ones previously mentioned. I can email you from the contact form but how do I send attachments
  • mikemike
    January 2012
    E-mail me via the contact form on the bottom right:
    http://themeforest.net/user/ProgressionStudios

    No need to attach any screen-shots.
  • FanciadanceFanciadance
    January 2012
    no need to email at all then as I can message you from here. So like I said, the folder is definitely unzipped but when I go into the Help section folder and try and access the General Help or Videos I get the error message I sent you previously. Is there anyway I can access these from elsewhere?
  • FanciadanceFanciadance
    January 2012
    Drama over. It is something to do with Firefox. When I try and open with Firefox, I get that error msg. I decided to try and open with Internet Explorer and I got a full list of Video Tutorials. No idea why Firefox would be preventing this. I was pretty sure I had unzipped the files correctly. Thanks for your support though. Good to know there is someone there when you are stressing over these silly things.